We take the protection of your personal data seriously and are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This privacy policy explains how we collect, use, store and disclose your personal information when you use our website.
Personal Information We Collect
We may collect the following personal information from you:
Name and contact information, such as your email address and phone number.
Demographic information, such as your postcode or country.
Information about your use of our website, including your IP address, browser type, referring/exit pages, and operating system.
Information about your preferences and interests, such as which pages you have visited on our website.
Any other information you provide to us when you contact us or sign up for our newsletter.
How We Use Your Personal Information
We use your personal information for the following purposes:
To provide you with the services you have requested.
To send you promotional information about our products or services that we think you may find interesting, if you have given us your consent to do so.
To improve our website and the services we offer.
To respond to any queries or complaints you may have.
To comply with legal and regulatory requirements.
Legal Basis for Processing Your Personal Information
We will only process your personal information where we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and use your personal information. In most cases, the legal basis will be one of the following:
Your consent to the processing of your personal information for one or more specific purposes.
The processing is necessary for the performance of a contract with you or in order to take steps at your request prior to entering into a contract.
The processing is necessary for compliance with a legal obligation to which we are subject.
The processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data.
Sharing Your Personal Information
We may share your personal information with third parties, including:
Our service providers, who process personal information on our behalf and under our instructions.
Government and regulatory authorities or other third parties, where required or permitted by law.
International Transfers of Your Personal Information
We may transfer your personal information to countries outside the European Economic Area (EEA), where the laws may not provide the same level of protection for personal information as within the EEA. In such cases, we will ensure that appropriate safeguards are in place to protect your personal information, such as EU-approved standard contractual clauses.
Security of Your Personal Information
We are committed to protecting the security of your personal information. We use reasonable measures to protect your personal information from unauthorised access, use or disclosure. However, no transmission of data over the internet is guaranteed to be completely secure. Therefore, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.
Your Rights
You have the following rights regarding your personal information:
The right to access the personal information we hold about you.
The right to have your personal information corrected if it is inaccurate or incomplete.
The right to have your personal information deleted or removed if we do not have a good reason for continuing to process it.
The right to object to the processing of your personal information for direct marketing purposes.
The right to withdraw your consent at any time, where we are relying on consent to process your personal information.
If you wish to exercise any of these rights, please contact us using the details provided at the end of the privacy policy.
Retention of Your Personal Information
We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
Changes to Our Privacy Policy
We may update this privacy policy from time to time to reflect changes to our information practices. If we make any material changes, we will notify you by email or by means of a notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about this privacy policy or how we process your personal information, please contact us using the details found here – https://plantbasedcollagen.co.uk/contact/
Thank you for reading our privacy policy.